Marketing & Client Services Overview -

DCM operates under the premise that our relationship with clients represents a business partnership. As such, we have a vested interest in ensuring that our service fully meets our clients' needs and expectations. A guiding principle is to create and maintain an environment where frequent interaction is the norm. We believe that this fosters a productive relationship, where constructive feedback is shared freely. Recognizing the dynamic nature of the investment environment within which we operate, we realize that we must continually improve to meet our clients' needs.

A relationship manager is assigned to each client to provide a primary point of contact and to act as the client's advocate when engaging the various services within DCM's operations. Face-to-face meetings are suggested twice each year. As part of the client's due diligence review process, annual meetings in Wilmington, DE at DCM's offices are welcomed. Telephone conference calls can be arranged as often as required by the client. The portfolio manager, as well as representation from DCM's senior management team, can be made available to participate in all client meetings and conference calls.

In addition to these ongoing meetings throughout the year, written communication is provided in client quarterly reports. These reports outline DCM's market perspective, performance updates and strategy discussions specific to client mandates. DCM also provides industry insights and education materials specific to client requests.

DCM provides all services from its office located in Wilmington, Delaware. This includes all aspects of portfolio management, as well as day-to-day operations and client service.